OOT Tastings

Legal

Unified Legal Policy

JoVell Hospitality Group · OOTastings

Last updated: August 2026

OOTastings (“the Service”) is a tasting experience created and operated by JoVell Hospitality Group (“we,” “our,” “us”). This Unified Legal Policy outlines how we collect and use information, the terms of using our website and services, our cancellation rules, cookie practices, and our commitment to accessibility.

By using OOTastings.com or any JoVell Hospitality Group service, you agree to the policies described below.

01

Privacy Policy

Information We Collect

We may collect the following information:

Personal Information
Name, email, phone number, company, and any details you provide when submitting an inquiry or booking a tasting.
Event Information
Dates, locations, group size, preferences, and logistical details needed to deliver your tasting or hospitality experience.
Technical Information
IP address, browser type, pages visited, and basic analytics used to improve website performance.

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Provide quotes and proposals
  • Confirm and manage bookings
  • Deliver OOTastings and other JoVell Hospitality Group services
  • Improve our website and offerings
  • Send service-related updates (never spam)

We do not sell or share your information with third parties for marketing.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your data. While no system is perfect, we take privacy seriously and work to secure your information.

Your Rights

You may request to update, correct, or delete your personal information at any time by contacting us.

02

Terms & Conditions

Website Use

All content on OOTastings.com is owned by JoVell Hospitality Group. You may not reproduce or distribute any content without written permission.

Booking & Payment

  • All tastings and hospitality services require a confirmed booking.
  • Pricing may vary based on group size, location, and customization.
  • Deposits may be required to secure your date.
  • Final payment terms will be outlined in your proposal or invoice.

Client Responsibilities

Clients are responsible for:

  • Providing accurate event details
  • Ensuring venue access
  • Complying with local regulations
  • Providing alcoholic beverages when applicable
  • Covering travel fees, tolls, or parking when required

Liability

JoVell Hospitality Group is not liable for:

  • Venue-related issues
  • Guest behavior
  • Damages caused by third-party vendors
  • Circumstances outside our control

Clients agree to maintain a safe environment for all guests and staff.

03

Cancellation & Refund Policy

Tastings & Hospitality Experiences

14+ days before event
Full refund of deposit
7–13 days before event
50% refund of deposit
6 days or less
Deposit is non-refundable

Rescheduling is subject to availability and may incur additional fees.

Custom Experiences

Custom menus, curated pairings, or specialty items may be non-refundable once purchased or prepared.

04

Cookie Notice

Our website uses cookies to improve functionality and enhance your browsing experience.

Types of Cookies Used

  • Essential cookies
  • Performance cookies
  • Functionality cookies

You may disable cookies in your browser settings. Some features may not function properly without them.

05

Accessibility Statement

JoVell Hospitality Group is committed to ensuring our website is accessible to all users.

We strive to follow recognized accessibility standards and continuously improve usability through:

  • Clear, readable text
  • High-contrast design
  • Keyboard-friendly navigation
  • Descriptive alt text for images

If you need assistance accessing any part of our website, contact us and we will provide the information in an alternative format.